Shipping Policy

1. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Processing time may be longer during peak seasons or sales periods. You will receive an email confirmation once your order is shipped.

2. Shipping Methods

We offer the following shipping options:

• Standard Delivery: 5-7 business days
• Express Delivery: 2-3 business days
• Same Day Delivery: Available in select cities (orders placed before 12 PM)
• International Shipping: 7-15 business days (subject to customs)

3. Shipping Costs

Shipping costs are calculated based on:

• Order weight and dimensions
• Delivery location
• Selected shipping method
• Free shipping available on orders above ₹500

4. Delivery Areas

We deliver to all major cities and towns across India. For remote locations, delivery may take additional time. International shipping is available to select countries. Contact us for specific delivery availability in your area.

5. Order Tracking

Once your order is shipped, you will receive:

• Tracking number via email
• SMS updates on delivery status
• Real-time tracking on our website
• Delivery confirmation

6. Delivery Instructions

To ensure smooth delivery:

• Provide accurate and complete delivery address
• Include landmark or nearby location details
• Ensure someone is available to receive the package
• Provide alternative contact number if needed

7. Failed Deliveries

If delivery fails due to:

• Incorrect address: Additional shipping charges may apply
• Recipient unavailable: Package will be held for 3 days
• Refused delivery: Return shipping charges apply
• Multiple failed attempts: Package may be returned to sender

8. Package Protection

All packages are carefully packed to ensure safe delivery:

• Books are wrapped in protective material
• Fragile items are marked and handled with care
• Waterproof packaging for monsoon season
• Insurance coverage for high-value orders

9. International Shipping

For international orders:

• Customs duties and taxes are the responsibility of the recipient
• Delivery time may vary due to customs processing
• Some items may be restricted for international shipping
• Tracking information will be provided

10. Shipping Partners

We work with reliable shipping partners including:

• India Post
• DTDC
• Blue Dart
• Professional Couriers
• Local courier services for same-day delivery

11. Contact Information

For shipping-related questions or concerns, please contact our customer service team. We're here to help ensure your order reaches you safely and on time.